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Statement of Impartiality

AMRPL has established an impartiality committee to safe guard the impartiality of the certification activities of AMRPL to obtain and maintain confidence; AMRPL’s decisions are based on objective evidence of conformity and are not influenced by other interests or other parties.

Managing Director, as per the competence criteria defined in document FT-21; nominates the members of the committee. While selecting the members AMRPL ensures that these members represent AMRPL’s clients, customers of certified clients, industry and trade organizations, Government regulatory bodies or government organizations and non-government organizations. Note: (As per ISO/IEC 17021-1: 2015 requirement of Impartiality Committee is not identified)

Impartiality Policy

AMRPL its Directors, staff and others involved in the certification process understand the importance of risks associated to impartiality. AMRPL will identify and assess risks in all relationships which may result in a conflict of interest or pose a threat to impartiality. Threats to impartiality include, but are not limited to, the following: a) Self-interest threats: threats that arise from a person or body acting in their own interest. A concern related to certification, as a threat to impartiality, is financial self-interest. b) Self-review threats: threats that arise from a person or body reviewing the work done by themselves. Auditing the management systems of a client to whom the certification body provided management systems consultancy would be a self-review threat. c) Familiarity (or trust) threats: threats that arise from a person or body being too familiar with or trusting of another person instead of seeking audit evidence. d) Intimidation threats: threats that arise from a person or body having a perception of being coerced openly or secretively, such as a threat to be replaced or reported to a supervisor. e) Financial threats: the source of revenue for a certification body can be a threat to impartiality f) Subjectivity threats: threats that arise when personal bias overrules objective evidence

AMRPL aims to inspire confidence in its certification to its clients and the public at large by:

  • Being impartial.
  • Employing competent personnel,
  • Being responsive to complaints,
  • Being open,
  • Providing access to relevant information gathered,
  • Fairness,
  • Transparency of processes, and Maintaining confidentiality.
  • Establishing an independent committee for safeguarding impartiality (Management Impartiality Committee).

Procedure for Appeal, Complaint & Disputes

A-Mark ratings Pvt. Ltd. documented, established, implemented and maintain the system for addressing Appeal, Complaints and Disputes received as per requirements of ISO/IEC 17021-1:2015, ISO 17021-2:2012, ISO 17021-3:2013 and other applicable international standards for certification bodies offering management system certifications

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Procedure for Use of Logos

A-Mark ratings has documented, established, implemented and maintain the system for the correct use of certification mark as per requirements of ISO/IEC 17021-1:2015 ISO 17021-2:2012, ISO 17021-3:2013, MD-5: 2015

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Procedure for Granting or Refusing, Expanding or Reducing, Suspending or restoring, Withdrawing or Renewing of Certification

A-Mark Ratings has documented, established, implemented and maintain the system for granting or refusing certification, expanding or reducing the scope of certification, suspending or restoring certification, withdrawing certification or renewing certification against management system standards referenced in section MSM-04 of the Management System Manual as per requirements of ISO/IEC 17021-1:2015, ISO 17021-2:2012, ISO 17021-3:2013 and other applicable international standards for certification bodies providing management system certification.

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We provide the certification activities in the most independent and impartial way.