Statement of Impartiality

A-Mark Ratings Pvt. Ltd. (AMRPL) has established an impartiality committee to safeguard the impartiality of the certification activities of AMRPL to obtain and maintain confidence; AMRPL’s decisions are based on objective evidence of conformity and are not influenced by other interests or other parties.

Managing Director nominates the members of the committee. While selecting the members AMRPL ensures that these members represent AMRPL’s clients, customers of certified clients, industry and trade organizations, Government regulatory bodies or government organizations and non-government organizations. Note: (As per ISO/IEC 17021-1: 2015 requirement of Impartiality Committee is not identified)

 

Impartiality Policy

The Board of Directors of A Mark Ratings Private Limited makes the following public statement on A Mark Ratings Private Limited understanding of the concept of Impartiality and the importance thereof when managing conflicts of interest and to ensure objectivity when carrying out our verification activities.

Impartiality is the actual and perceived presence of objectivity. Objectivity means that conflict of interest do not exist or are resolved so as not to adversely influence the activities of A Mark Ratings Private Limited

Synonyms that are useful in conveying the element of impartiality are: objectivity, independence, freedom from conflicts of interest, freedom from bias, and lack of prejudice, neutrality, fairness, open-mindedness, even- handedness, detachment and balance.

Being impartial, and being perceived to be impartial, is necessary for A Mark Ratings Private Limited to be able to deliver a credible verification service that provides confidence to our clients, the public and all other entities in the country.

It is recognized that the main source of revenue for A Mark Ratings Private Limited is that of our client paying for our services and that this is a potential threat to impartiality. Our fee structure will be based upon the degree of responsibility and skill involved and the time necessarily occupied on the work, plus the reimbursement of outlays. We will contract our fees in advance with our clients and will not allow the fact that the payment of fees by clients to become a threat to impartiality.

In order to obtain and maintain confidence, A Mark Ratings Private Limited will at all times are able to demonstrate that our decisions are based on objective evidence and that our decisions have not been improperly influenced by other interests or by other parties.

Threats to impartiality include but not limited to:

  • Self-interest threats – threats that arise from a person or enterprise acting in their own interest, for example financial self-interest;
  • Self-review threats – threats that arise from a person or enterprise reviewing the work done by them. For example evaluating the compliance of a Client for whom A Mark Ratings Private Limited may have provided consultancy, Training or a staff member or director reviewing his own work in an appeal or complaint procedure;
  • Familiarity (or trust) threats – threats that arise from a person or body being too familiar with or trusting towards another person instead of seeking and evaluating objective evidence on which to base the verification conclusion or decision;
  • Intimidation threats – threats that arise from a person or enterprise having a perception or experience of being coerced openly or secretively, such as a threat to be replaced or reported to a supervisor if he does not do what the person who is coercing him/her wants.

The above Statement is made by A Mark Ratings Private Limited in the interest of transparency and so that all our clients may be aware of our intentions.

Signed on behalf of the Board of Directors of A Mark Ratings Private Limited

Procedure for Appeal and Complaint

A-Mark ratings Pvt. Ltd. documented, established, implemented and maintain the system for addressing Appeal, Complaints and Disputes received as per requirements of ISO/IEC 17021-1:2015, ISO/IEC 17021-2:2016, ISO/IEC 17021-3:2017, ISO/IEC 17021-9:2016, ISO/IEC 17021-10:2018, ISO 27006:2015, ISO 22003-1:2022, ISO 50003:2021 and other applicable international standards for certification bodies offering management system certifications

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Procedure for Use of Logos

A-Mark ratings has documented, established, implemented and maintain the system for the correct use of certification mark as per requirements of ISO/IEC 17021-1:2015, ISO 17021-2:2012, ISO 17021-3:2013, ISO/IEC 17021-2:2016, ISO/IEC 17021-3:2017, ISO/IEC 17021-9:2016, ISO/IEC 17021-10:2018, ISO 27006:2015, ISO 22003-1:2022, ISO 50003:2021 UAF-GEN-CAB-02, and, PD 03.

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Procedure for Granting or Refusing, Expanding or Reducing, Suspending or restoring, Withdrawing or Renewing of Certification

A-Mark Ratings has documented, established, implemented and maintain the system for granting or refusing certification, expanding or reducing the scope of certification, suspending or restoring certification, withdrawing certification or renewing certification against management system standards referenced in section MSM-04 of the Management System Manual as per requirements of ISO/IEC 17021-1:2015, ISO/IEC 17021-2:2016, ISO/IEC 17021-3:2017, ISO/IEC 17021-9:2016, ISO/IEC 17021-10:2018, ISO 27006:2015, ISO 22003-1:2022, ISO 50003:2021 and other applicable international standards for certification bodies providing management system certification.

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Management System Certifications

 

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We provide the certification activities in the most independent and impartial way.