To sustain client satisfaction, minimum 90%, for all clients for the year 2018-19 in management system certifications.

To maintain audit team performance, minimum 90%, for the year 2018-19 in all management system certifications.

To achieve and sustain office responsiveness, minimum 90%, for the year 2018-19 in all management system certifications.

Increase the AMRPL span in abroad territory through Country Addition for 05 countries in the year 2018-2019.

Zero complaints for the year 2018-19, over all.

Direct Accreditation in QMS, EMS & OHSMS standards by any one of the accreditation bodies by the year 2018 - 2019.

To increase the number of clients by 10% for the year 2018-2019, over 2019-2020.

Improve the turn over by 20 % for the financial year 2018-2019