OBJECTIVES
To sustain client satisfaction, minimum 90%, for all clients for the year 2023-2024 in management system certifications.
To maintain audit team performance, minimum 90%, for the year 2023-2024 in all management system certifications.
To achieve and sustain office responsiveness, minimum 90%, for the year 2023-2024 in all management system certifications.
Increase the AMRPL span in abroad territory through Country Addition for 05 countries in the year 2023-2024.
To achieve customer satisfaction and feedback by 100% sampling.
Zero complaints for the year 2023-2024, over all.
Direct Accreditation in QMS, EMS & OHSMS, FSMS, ISMS, ABMS, MD-QMS, EnMS Schemes under UAF accreditation by the year 2023-2024.
To increase the number of clients by 10% for the year 2023-2024, over 2023-2024.
Improve the turn over by 20 % for the financial year 2023-2024
Recognition of performance of staff members, auditors, assessors and client organizations and appreciate them once in a year.